Last updated: March 2025
1. Introduction
ApexFur ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from apexfur.com.
2. Information We Collect
When you visit our site or place an order, we may collect:
- Name, email address, shipping address, billing address, phone number
- Payment information (processed securely via Stripe or PayPal — we never store card details)
- IP address, browser type, and pages visited (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Send marketing emails (only with your consent — you can unsubscribe at any time)
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties who help us operate our store (e.g., Shopify, Stripe, PayPal, shipping carriers), strictly for business purposes.
5. Cookies
We use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some features may not work as expected.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Request data portability
To exercise any of these rights, contact us at support@apexfur.com.
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website.
9. Contact
Questions about our privacy practices? Email us at support@apexfur.com.